Customer Telephone Access
This service relays calls between a person using a TTY or other assistive devices and any other telephone user within the state. The service also allows a person without a TTY to call a TTY user. Specially trained personnel are available 24/7 to relay the call. To use Relay Texas or obtain more information, including rate information, call 711 or call toll free:
If you have TTY:
Dial 711 or 1 + 800 + RELAY +TX (1-800-35-2988)
If you do not have TTY:
Dial 1 + 800 + RELAY + VV (1-800-735-2988)
Texas Prompt Payment
If your organization is a state agency or political subdivision, your organization may qualify for billing treatment under the Texas Prompt Payment Act. Totelcom Communications requests that you identify yourself as eligible for Texas Prompt Payment Act billing treatment. You may call our business office at 254-893-1000, send an e-mail to firstname.lastname@example.org or write to TOTELCOM COMMUNICATIONS, PO BOX 290, DE LEON TX 76444-0290. If you identify your organization as eligible for Prompt Payment Act billing treatment, we will request that you provide a tax exempt certificate or affidavit to document your eligible status.
If you have questions about whether your organization qualifies for billing treatment under the Texas Prompt Payment Act, please review Texas Government Code Chapter 2251. Alternatively, you can contact the State Comptroller’s office at 1-800-252-5555 or e-mail them at email@example.com.
Glossary of Terms
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