r-LANDLINE-large570

Residential Service

Totelcom continually strives to provide its customers quality phone service that offers enhanced features, long distance services, and competitive high speed broadband Internet. To accomplish this, enhancing Totelcom’s 1200 sq. mile network with fiber optics is a step-by-step goal aggressively being met, even to the extent of expanding some services into neighboring
areas.

Give us a call for your telecommunications needs – 254-893-1000.

Totelcom Communications knows the importance of keeping you connected to friends and family whether it is locally, nationally, and even internationally. Service packages that include Internet, long distance, and local service are offered at competitive prices that can save you money each month. If one of the the service packages isn’t the right fit, no worries as a-la-carte features and services are available, too.

Service Packages
Feature Packages
Optional Services, Features, and Rates

Residential Telephone Service Packages

Add Caller ID with Name

Only $6.50/mo.

Basic Plan

  • 2 Feature Package (Call Waiting and Call Number Delivery with Name)
  • Maintenance Plan (includes Connect Assist)
  • Long Distance Calling (50 minutes of toll free calling with CCLD as the long distance carrier)
  • Basic Local Service (includes Tone Service)
  • Flashpoint Broadband (1.5MB download/512K upload)

Monthly Charge

$64.95
(Savings of $15.70)

Add Standard Voice Mail

Only $3.95/mo.

Receive unlimited Voice Mail Messages

Eligible Telecommunications Carriers (ETCs) are required by FCC rules to advertise the availability of services supported by federal universal service support mechanisms and the associated charges for these services.

Eligible voice telephony services must provide:

  1. Voice grade access to the public switched network or its functional equivalent;
  2. Minutes of use for local service provided at no additional charge to end users;
  3. Access to the emergency services provided by local government or other public safety organizations, such as 911 and enhanced 911, to the extent the local government in an eligible carrier’s service area has implemented 911 or enhanced 911 systems;
  4. Toll limitation services to qualifying low-income consumers.

Plus Plan

  • 3 Feature Package (Call Waiting, Call Forwarding, and Call Number Delivery with Name)
  • Maintenance Plan (includes Connect Assist, Premise Wiring – PW and Customer Premise Equipment 1 – CPE1)
  • Long Distance Calling (100 minutes of toll free calling with CCLD as the long distance carrier)
  • Basic Local Service (includes Tone Service)
  • Flashpoint Broadband (4.0MB download/1MB upload)

Monthly Charge

$84.95
(Savings of $25.95)

Premium Plan

  • 4 Feature Package (Call Waiting, Call Forwarding, 3-way calling, and Call Number Delivery with Name)
  • Maintenance Plan (includes Connect Assist, Premise Wiring – PW and Customer Premise Equipment 1 – CPE1)
  • Long Distance Calling (250 minutes of toll free calling with CCLD as the long distance carrier)
  • Basic Local Service (includes Tone Service)
  • Flashpoint Broadband (15MB download/1MB upload)

Monthly Charge

$99.95
(Savings of $39.95)

(Other applicable charges do apply. Packaged Plan Pricing is available to customers in all exchanges. Business pricing also available. Some restrictions do apply.)

2 Features Package

Call Waiting, Call Forwarding

Call Waiting, 3 Way Calling

Call Waiting, Speed Dial 8

Call Forwarding, 3-Way Calling

Calling Forwarding, Speed Dial 8

3-Way Calling, Speed Dial 8

Monthly Charge

$3.00/month

3 Features Package

Call Waiting, Call Forwarding, 3-Way Calling

Call Waiting, Call Forwarding, Speed Dial 8

Call Waiting, 3 Way Calling, Speed Dial 8

Call Forwarding, 3-Way Calling, Speed Dial 8

Monthly Charge

$4.50/month

4 Features Package

Call Waiting, Call Forwarding, 3-Way Calling, Speed Dial 8

Monthly Charge

$6.00/month

Optional Services, Features, and Rates:

Rates and charges are for a minimum period of one month. Discounts may be applied to additional Custom Calling Services or Enhanced Custom Calling Services, with the exception of Customer Originated Call Trace. Service Discount per second service and each additional service is $.50.

Not all services available for residents in Newburg. Please call our office for more information.

Other packages available. Please call our office for more information.

Click the plus sign next to the product for more information:

Tone Dialing
Allows you to make calls using a push-button rather than a rotary-dial telephone; therefore, making it possible for you to interact with automated response calls.

Residential: $1.50/mo.

Premise Wiring and Customer Premise Equipment
Provides for a diagnosis of any inside wire problem and includes any repairs to inside wiring. CPE provides for a diagnosis of telephone instrument problem and includes any repairs.

Premise Wiring: $2.25/mo.
CPE 1 instrument: $0.75/mo.
CPE 2 or more instruments: $1.50/mo.

Call Waiting / Cancel Call Waiting*
Allows you to put one call on hold while you answer a second one, then alternate between the two. If a third caller tries to reach you they’ll get a busy signal. Cancel Call Waiting lets you cancel call waiting for the duration of one call by dialing a special code before or during a call

Residential: $1.75/mo.

Call Forwarding*
Lets you automatically forward calls to any number you choose.

Residential: $1.75/mo.

Call Forwarding, No Answer/Busy Line*
Lets you automatically forward calls to any number you choose if your telephone is busy or does not answer after a certain number of rings.

Residential: $2.00/mo.

Three Way Calling*
Allows three people in three different places to talk on the same line at the same time.

Residential: $2.50/mo.

Speed Calling 8 or 30 Code*
Allows you to assign up to either 8 or 30 of your most frequently called numbers to a one or two-digit number.

Speed Calling (8 code)*: $2.50/mo.
Speed Calling (30 code)*: $5.00/mo.

Call Block*
Automatically rejects calls, specified by you, for up to six (6) telephone numbers. Also, you may block a number on the spot, even if you do not know who the caller is by dialing an activation code after you receive an unwanted call.

Residential: $2.00/mo.

Call Return*
Automatically redials the last incoming local call by dialing *69, whether the incoming call was answered or not. If the redialed number is busy, you will be notified by a special ring when the number is available and the call will be placed once you pick up the receiver.

Residential: $3.00/mo.

Priority Call / Distinctive Ringing*
Allows you to specify up to six (6) telephone numbers to be given a distinctive ring or call waiting tone.

Residential: $2.00/mo.

Repeat Dialing*
Automatically stores and redials the last number dialed. When a busy number is reached, this feature will ring you back once the number is available and when you pick up the receiver the call will be placed.

Residential: $2.00/mo.

Select Call Forwarding*
Allows you to specify up to six (6) telephone numbers to be forwarded to an alternate number, which may be local or long distance.

Residential: $2.00/mo.

Select Call Acceptance*
Allows you to specify up to six (6) telephone numbers from which calls will be accepted. Calls from any other numbers will hear a message that you do not wish to receive calls at this time.

Residential: $2.00/mo.

Calling Number Delivery
Shows you the incoming calling telephone number before you answer the telephone.

Residential: $4.95/mo.

Caller Name Delivery
Shows you the incoming caller name before you answer the telephone.

Residential: $6.50/mo.

Anonymous Call Rejection
Rejects incoming calls from callers who block their telephone numbers and show as anonymous callers.

Residential: $1.00/mo.

Calling Number Delivery (CND) with Anonymous Call Rejection (ACR)
Shows you the incoming calling telephone number before you answer the telephone, and it will also allow you to reject incoming calls from callers who block their telephone numbers and show as anonymous callers on your Caller ID box.

Residential: $5.25/mo.

Nonpublished Service
This service results in no listing in the company’s directories or information records.

Residential: $1.75/mo.

Regular Extra Listing
These may be the names of members of the customer’s family or of others residing in the household as part of the family.

Residential: $.35/mo.

Special Listing
This may some other listing you would like as well as your regular listing. Please contact the main office for further information and price information.

Residential: Please contact the main office for price.

Toll Denial
Blocks toll calls made by dialing 1+ or 1-, 0+ and 0- before the number.

Residential: $1.75/mo.

Toll Denial with Pin Override
Blocks toll calls except where a Personal Identification Number (PIN) is entered prior to placing the call.

Residential: $2.00/mo.

900 Blocking
This service will prevent any calls placed to 1-900 or 1-976 numbers from being completed.

Residential: $0.00/mo.

Per-Line Blocking
Prevents your telephone number from being shown if the called party has Caller ID. You may selectively unblock calls by dialing *82 before dialing.

Residential: $0.00/mo.

Extended Call Forwarding
This service provides toll-free dialing to customers located in exchanges equipped with call forwarding service. The customer in the distant exchange agrees to pay all long distance charges incurred with this service.

Residential: $7.73/mo.

Voice Mail Basic
Receive unlimited voice mail messages

Residential: $3.95

Voice Mail Plus
Receive unlimited voice mail messages and a message alert on your phone

Residential: $4.95

Voice Mail Premium
Receive unlimited voice mail messages, a message alert on your phone, and an e-mail notification

Residential: $6.95

For questions or comments e-mail
customerservice@totelcom.net