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Additional Information

Totelcom continually strives to provide its customers quality phone service that offers enhanced features, long distance services, and competitive high speed broadband. To accomplish this, enhancing Totelcom’s 1200 sq. mile network with fiber optics is a step-by-step goal aggressively being met, even to the extent of expanding some services into neighboring areas.

Give us a call for all your telecommunications needs – 254-893-1000.

Additional Information

Customer Telephone Access – RELAY TEXAS

This service relays calls between a person using a TTY or other assistive devices and any other telephone user within the state. The service also allows a person without a TTY to call a TTY user. Specially trained personnel are available 24 hours a day, 7 days a week, to relay the call. To use Relay Texas or obtain more information, including rate information, call 711 or call toll free:

If you have TTY:

Dial…711 or 1 + 800 + RELAY +TX (1 – 800 – 735 – 2988)

If you do not have TTY:

Dial…………..1 + 800 + RELAY + VV (1 – 800 – 735 – 2988)

 

Texas Prompt Payment Act Information

If your organization is a state agency or political subdivision, your organization may qualify for billing treatment under the Texas Prompt Payment Act. Totelcom Communications requests that you identify yourself as eligible for Texas Prompt Payment Act billing treatment. You may call our business office at 254-893-1000, send an e-mail to totelcom@totelcom.net or write to TOTELCOM COMMUNICATIONS, PO BOX 290, DE LEON TX 76444-0290. If you identify your organization as eligible for Prompt Payment Act billing treatment, we will request that you provide a tax exempt certificate or affidavit to document your eligible status.

If you have questions about whether your organization qualifies for billing treatment under the Texas Prompt Payment Act, please review Texas Government Code Chapter 2251. Alternatively, you can contact the State Comptroller’s office at 1-800-252-5555 or e-mail them at webfilehelp@cpa.state.tx.us.

 

 

Glossary of Terms

#ABCDFILMNOPRST
9-1-1 Fee
9-1-1 Equalization Fee
Access Line Charge
Bandwidth
BNS
CCF
CIC
CLASS Features
CO
CPE
Crossbill
DA
DCO
DID
DSL
Federal Excise Tax
Federal Subscriber Line Charge
Federal Universal Service Fee
InterLATA
IntraLATA
IXC
LATA
LEC
Line Connection Charge
Local Number Portability (LNP) Charge
Municipal Right-of-Way Fee
Non-Pub
NPA
NXX
OCC
OCP
OPE
Physical Address
PIC
PIN
POTS
Primary Service Order Charge
RC
Service Order
Slamming
Texas Universal Service