DON’T FORGET!

Add Connect Assist for $8.95/mo. and receive an all-inclusive technology service that not only diagnoses an Internet problem when it occurs, but can now help keep your devices running smoothly with TechHome Protect.

TechHome Protect covers one desktop and one mobile device, and offers SecureIT Web Security anti-virus protection for computers, phones, and tablets.  Other services within TechHome Protect include anti-theft protection for your smartphone or tablet, 5GB of cloud backup and storage, and convenient password manager to keep personal information safe.

(Without Connect Assist, current service charges are minimum $60 for each service call plus $60 per hour.)

Remote Technical Support

Is your wireless network secure? If your wireless network isn’t secure, any number of users in the area could be stealing your Internet connection, which could slow it down! If you’d like technical assistance for this or any other technical difficulties with your network, give us a call first, then click here to allow us to remotely connect to your computer for assistance.

Security Alert: Phishing

WE WILL NEVER ASK FOR YOUR PASSWORD!

A growing number of malicious e-mails and websites have been created for the express purpose of stealing your personal or financial information, usernames, and passwords. These e-mails and websites are specifically designed to appear as if they come from or belong to a legitimate organization, such as Totelcom or your bank. This practice is known as phishing or spoofing. Totelcom will never solicit any such information.

Although stopping these crimes altogether may not be possible, as Benjamin Franklin once said, “An ounce of prevention is worth a pound of cure.” Anti-Phishing Working Group dedicates itself to wiping out Internet scams and fraud.

Click to view our Subscriber Agreement
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Flashpoint Service Details

* Flashpoint per month charges are in addition to the customer’s regular monthly charges for telephone service. Six month continuous service commitment required. One (1) free modem included with Flashpoint service. An early termination fee of $50 may be incurred when service is disrupted. Price does not include taxes and mandatory fees. Physical service location considered fringe areas may not qualify for Flashpoint Select service. E-bill is included with Flashpoint Select; a paper bill can be printed and mailed for $2.50.

Certain download and upload speeds may not be available in all areas, may vary, and are not guaranteed.

**Data usage will incur overage charges of $10.00 for each additional 50GB.

Our maximum upload and download capacity levels are 1.5GB with a reliability factor of 99.999%. All services are provided on an AS IS basis. Speeds cannot be guaranteed outside of our network area.